FAQ

General FAQ

  • Demo week is the best option for the student to check the training pattern.
  • Student can join the demo week free of cost
  • After completion of the demo week student can get the participation certificate for the Ezxprt.
  1. Install Zoom Software.  Download Zoom Client for Meetings Click Here
  2. Click on Join Meeting
  3. Meeting ID: 3234699123
  4. For password contact the Ezxprt Administration

Yes either trainer will allow you to record the session or trainer will share the recording link after the class in WhatsApp group.

Its your responsibility to download lecture’s recording from given link, watch it and ask your question in whatsApp group or before the next session.

  • Ezxprt does not offers a Training completion Certification to the students whose attendance less than 80%.
  • If you have any emergency inform the administration earlier.

When you enroll at EZXPRT you are accepting all the term and conditions. Please read it carefully.

Class Policy:

  • Students are directed to participate in class using proper name as provided us
  • Class timing and schedule is fixed.
  • Class will be closed after 15 minutes of starting time.
  • 80% class attendance is mandatory to apply for Training certificate.
  • Ezxprt will share recording of live session once in Whatsapp group so its student responsibility to download and organize recordings,
  • Session’s recording and study material is only for your support, because you are paying fee and time for that so morally you are not authorized to share these videos and study material to anyone without permission.
  • Training will be conducted on zoom software. You can record your lecture on your computer and organize it in a proper way as per the instructions of your trainer.
  • Spending 1 hour for self-study other than live session
  • If any Video Lecture is recommended prior to live session than it is compulsory to watch that otherwise candidate will not be allowed to sit in the live session
  • Try to copy Labs and tasks as you studied in live session
  • We encourage every student to participate in Q&A sessions so its student primary responsibility to clear his/her queries related to any course topic
  • For best results brows topics through Slides, Netacad program and Revise sessions in off days
  • In case of any emergency or leave you must inform the administration so that we may arrange the backup lecture for you.

 

 

modes of Training FAQ

  • Online group training imparts knowledge to the students via the internet and gives them access from anywhere in the world in an online class led by an instructor.
  • This learning mode matches the real-time classroom, but it is cost-effective and time saving.
  • Duration : 24 Session (2 months)
  • Fixed Schedule
  • Class participation is compulsory
  • Video tutorials have emerged as a more adaptable method of instruction than face-to-face training.
  • With “learn at your own pace” training mode, students can manage their studies, work, and other aspects of their life simultaneously.
  • This training mode helps students to avoid the stress of long hours of studies at once.
  • One-on-one training in which course is redesign according to the individual needs and incorporates features such as career counseling.
  • Students learn faster due to  direct interaction with the trainer and it is easy, to keep track of the student performance.
  • The student and the trainer set the schedule and length of the class with mutual agreement.

We also provide the customized training to our students. If your time is not adjust with class time you can contact us directly we will guide you the requirement of customized or one to one training in which only you and a trainer will join the class.

Fee Policy

  • Ezxprt is working for IT promotion in Pakistan so there is up to 75% off on training fee in Pakistan.
  • Provide support to Pakistani support at the same time because there is no time difference
  • Exam fee is different in Pakistan as compared to different countries.
  • Due to difference of Pakistan to other countries the training fee is different.
  • If you are from Pakistan pay your fee mentioned in Pakistani rupeers while International students can pay their fee in USD. Convert USD to Pak rupees by using google converter.
  • Pakistani students can transfer the Training fee through Online Bank Transfer | Easy Paisa
  • International students can transfer the Training fee through Online Bank Transfer | Western Union.

Yes you can pay you training fee in installments.

65% first installment and 35% second installment.Pay your 2nd installment with in 15 days of 1st installment otherwise we will cancel your registration.

  • There is no concession in fee because the enrollment fee is not refundable and adjustable.
  • For quality assurance we provide you demo sessions in start of batch once.

CCNA Training FAQ

  • 2 months duration and 3 days of a week class (24 sessions).
  • Its mean 75% of live training and 25% recorded with live backup support.

Yes we provide Study Material to the register students. i.e.

  • Ezxprt Slides
  • Lab Manual
  • Training Software

Yes you can perform lab on physical devices like Router/Switcher. For accessing the hardware devices remotely install any desk software on your laptop.

For Software download click here

 

Yes you can design your CCNA Lab at Home. We provide you hardware devices for lab setup at home and charge 20000/- as security money. After returning the hardware devices we will refund the security money and deduct 25%.

  • Ezxprt is CISCO Authorized Academy will register you on CISCO NetAcad Portal.
  • You can get Exam Discount voucher after completing the procedure given by CISCO.
  •  In Pakistan total Exam Fee is 195$ and in Pakistan you can get the Discount voucher of 36%.
  • Other than Pakistan exam fee and discount voucher percentage is different.

You can prepare for the exam using Exam Dumps. Ezxprt can be provided the valid dumps for the exam.

  • For complete video about the Exam Content     Click Here

Yes we will provide the valid exam material to our students.

CISCO NetAcad FAQ

CISCO NetAcad program is the best source of building an International community, add multiple CISCO certificate on your profile, getting a valid and comprehensive study material and getting a discount vouhcer.

  • Provide the First name, Last name, email Id to your CISCO instructor.
  • After receiving an email from CISCO on your mail address create your account on it by providing the
  • password details.
  • Ezxprt only register your name in NetAcad program but you should have to create your account and set the password.

Note: Make sure that you cannot register CISCO Netacad progrom on given email. If you already have account on given email address try to make a new one and provide to your CISCO Instructor.

  • First make sure you have created your account and set your password.
  • If yes visit the CISCO Netacad website www.netacad.com
  • Click on login Enter your email and password.

There are 3 CISCO CCNA Netacad modules:

  1. ITN
  2. ENSA
  3. SRWE

You have to attempt Module assignments, Course Feedback and Course Final Exam of all given modules.

Follow the video of attempting the CISCO NetAcad assignments Click Here

 

  • For qualifying the CCNA Exam Discount voucher you have to get above than 70% in the final exam of all modules in first attempt.
  • Otherwise you cannot qualify for it.

Note: complete your assignments in given time period assigned from your Trainer.

  1. You have to verify your name on NetAcad profile and it is as per your National ID care. Student can change the name on their netacad profile using my profile option on netacad.
  2. Check your country name and it is same as in which you have to attempt your exam.

For any questions unrelated to Cisco Networking Academy or Cisco NetAcad, such as questions pertaining to your CSCO ID, Certification Certificate status, or merging duplicate CSCO accounts, please visit the Cisco Certification & Communities Online Support tool. This tool provides a suite of support services to meet your certification program needs including Instant Answers, Program Updates and the ability to manage your support cases online.

The discount code and CSCO information you input when registering online for a Cisco certification exam online must exactly match the details in the “Cisco Exam Discount Information” email you received. If you verified the information you entered is correct and you still do not see the discounted price, contact Pearson VUE for assistance. You will need to provide them with some details from your “Cisco Exam Discount Information” email, so be sure to have it available when contacting them.

Your discount information can be found in your Cisco NetAcad profile. Click your name in the upper-right corner and select “Discount Vouchers”. Scroll down and click “Voucher Details” to view information regarding your discount.

There are several things you can do to ensure you will receive the verification email:

  • Check your spam/junk folder (it may have been filtered there)
  • Ensure your email will accept emails from cisco-exam-promotions@cisco.com
  • Verify your email address is listed correctly in your profile
  • After completing the above, click the “Resend Email” located on your “Discount Vouchers” tab. Within 24 hours, you will receive a new verification email.

You may contact the support desk for assistance to have the name changed on your discount. Please be sure to include the details below in your request.

  • Name listed on the discount
  • The correct name (in NetAcad account)
  • Why the name is not correct


In the interim, do not click the verification link in the “Action Required to Receive Your Cisco Exam Discount” email.

Here is the support link.Cisco Certification & Communities Online Support tool.  Click and generate a case on support website.

 

  • It can take 2-5 business days after validating your information to receive further discount information. On your “Discount Vouchers” page on NetAcad, you may also see that your discount is pending and your email has not yet been verified. This message will stay on your page until the status of your discount changes to “Approved.”
  • The link will only work once; once you click the link, you should receive your discount after waiting a few days. If you have not received your discount after waiting 5 business days, please contact the Support Desk for assistance.
  • For qualifying the CCNA Exam Discount voucher you have to get above than 70% in the final exam of all modules in first attempt.
  • Otherwise you cannot qualify for it.

Note: complete your assignments in given time period assigned from your Trainer.

  1. You have to verify your name on NetAcad profile and it is as per your National ID care. Student can change the name on their netacad profile using my profile option on netacad.
  2. Check your country name and it is same as in which you have to attempt your exam.

Exam Booking FAQ

    1. Log into your account at Pearson VUE.
    2. Select Proctored Exams and enter the exam number, 200-301.
    3. Follow the prompts to register.
    4. Watch below 2 videos for Booking the Exam

The quickest way to locate a Pearson VUE testing center is to use their Test Center Locator. After entering your country and city, you will see a list of all Pearson VUE authorized test centers in the area that offer the exam (you may need to scroll down to see results).

To make changes to personal information of your Pearson VUE account, please follow the steps below:

1. Go to your testing program landing page
2. Click “Sign In”
3. Enter your Pearson VUE username and password
4. Click on “My Profile” (under the “My Account” menu)
5. If your program allows you to edit your account information, you will see an “Edit” option to the right of the information you wish to change
       •    For security reasons, some fields may need to be updated by Pearson VUE or by your testing program
       •    If you are unable to update your personal information online, you will receive a message regarding who to contact to update your information

There are a couple of reasons your promotion code isn’t being accepted by Pearson VUE.

  • Multiple CSCO records in the system: Contact Cisco Certification and Communities Online Support to request that they merge your records and proceed with processing your discount. You will receive an email from Cisco that provides your merged CSCO ID information. When you receive the email, you can log in to Pearson VUE to confirm the merged profile.
  • Networking Academy ID: Make sure your Networking Academy ID (Academy Connection ID) matches your NetAcad profile.


If you continue to experience issues, contact Pearson VUE Support. Please provide the following information:

  1. Your name
  2. Your CSCO ID
  3. Email address with which you requested your discount
  4. Exam name
  5. Promotion code

To register for a Cisco certification exam at a Pearson VUE test center, follow these steps:

  1. Sign in to your account at www.pearsonvue.com/cisco using a Pearson VUE username and password
    • If you have registered with Pearson VUE before, DO NOT create a new account (duplicate Pearson VUE accounts will delay your voucher processing)
    • Candidates who do not have a username and password can create a web account at the time of registration
  2. Click “Additional Information” located under “My Account” and enter/check your Networking Academy ID (NetAcad ID)
  3. Click “Save and Continue”
  4. Click the blue “Proctored Exams” icon and follow instructions to continue with registration

Please note: If the details of your discount information are incorrect, or you need assistance registering for a certification exam, contact Pearson VUE.

To get the soft copy (PDF) of your certification go to  this link : https://www.certmetrics.com/cisco/candidate/cert_summary.aspx

 Also, if you need the free complementary (Printed) copy of your certificate

  1. Go to the fulfillment tab in Cisco Certification Tracking 
  2. Then click on “Claim & Purchase Fulfillment” i.e on the blue bar on top. there you’d first need to confirm and update your address .
  3. Once you have done that, on the next page you will get and option “Cisco Certified Network Associate Routing and Switching (Certificate)” for $0.0 dollars
  4. Select that and place an order.

 Your order will then reflect in the Fulfillment tab.

If problem is still there please visit the Cisco Certification & Communities Online Support tool. This tool provides a suite of support services to meet your certification program needs including Instant Answers, Program Updates and the ability to manage your support cases online.

MCSE Voucher & Exam Booking FAQ

There are four exam of MCSE(2016)i.e.

  1. 70-740
  2. 70-741
  3. 70-742   After passing these 3 exam you will become MCSA(2016)
  • 70-744    After passing this exam you will become MCSE(2016)

MCSE(2016) per paper exam fee is 80$ in Pakistan. Means total 4 exams and 80$ each.

Contact the Ezxprt administration for valid exam material or consult different websites like prepaway.com

You can get approx 50% mcse discount vouhcer.

For getting the discount voucher provide the First name, Last Name, Outlook/live email id with password, Complete home address and a picture to Ezxprt administration.

  • Log into your account at Pearson VUE using same outlook/live email id and password.
  • Select Proctored Exams and enter the required exam code.

 

  • Your exam passing certificate will appear in your microsoft learning portal
  • Login to the portal using your outlook/live email id with password and go to Certificate tab
Note: Microsoft cannot deliver the hard copy of certificate at your home address.