Shopping cart

Free Courses

CISCO Networking Academy

Master Network Support and Security Fundamentals

Develop your network troubleshooting and user access control skills to begin your career in technology.

Enrollment Steps

About This Course

The course is designed for aspiring IT professionals who want to start their career in support and networking roles. It introduces the fundamentals of network and user support, providing a strong foundation for success as a help desk or IT support technician. You’ll begin by learning how to diagnose and document issues related to endpoints, networks, and users. Then, you’ll progress to working effectively within a help desk team and troubleshooting network and endpoint problems. Finally, you’ll gain skills to remotely support users and access networks. By completing this course, you’ll acquire the knowledge and practical skills needed to excel in IT support roles and lay the groundwork for a successful career in networking.

Course Details

Level

Beginner

Mode

Self-paced

Platform

Cisco NetAcad

Cost

Free

Achievements

Network Support and Security
Network Support and Security 3
Network Support and Security 2

Course Curriculum

Module 1: Network Support
  • Introduction
  • Diagnostics and Troubleshooting Methodologies
  • Network Documentation
  • Help Desks
  • Troubleshoot Endpoint Connectivity
  • Troubleshoot a Network
  • Troubleshoot Connectivity Remotely
  • Network Support Summary
  • Introduction
  • Common Threats
  • Deception
  • Cyber Attacks
  • Wireless and Mobile Device Attacks
  • Application Attacks
  • Cybersecurity Threats, Vulnerabilities, and Attacks Summary
  • Introduction
  • Security Foundations
  • Access Control
  • Defending Systems and Devices
  • Antimalware Protection
  • Firewalls and Host-Based Intrusion Prevention
  • Secure Wireless Access
  • Network Security Summary

Enrollment Steps

Step 1: Enrollment
Fill out the Enrollment Form to get started.
Step 2: Confirmation Email

Check your inbox for the course access link and instructions.

Step 3:Access Course

Click the link to log in to Cisco NetAcad and start learning.

Step 4: Complete Modules

Watch video lessons, perform hands-on exercises, and explore PC components.

Step 5: Assess Knowledge

Take quizzes and practice labs to reinforce your learning.

Step 6: Earn Digital Badge

Complete the course and receive your digital badge to showcase your achievement.

Start Your Network Support & Security Journey

 




    Frequently Asked Questions

    How do I enroll in the course?
    Click the “Enrollment Steps” button, follow the instructions, and submit the enrollment form. You’ll receive a confirmation email with the course link.
    No. These courses are beginner-friendly. You can start with no prior knowledge and build your skills step by step.
    Some courses provide digital badges, while others may offer certificates. Check the course page for the specific reward.
    After enrollment, you’ll receive an email with a link to the Cisco NetAcad platform. Log in to access lessons, labs, and quizzes.
    If you have technical or enrollment issues, contact our support team through the email or WhatsApp.